At Austin Computers, we’re more than just a computer and computer accessories shop, we also offer our customers expert computer repair services.
Whether you’re located in Perth or anywhere in Australia, our specialist team can help you to get back to working or gaming fast!
Every one of our stores has a service centre, where you can simple drop off your computer and our IT staff and technical experts will fix the issues you’re having where possible. When we receive a computer for repairs in Perth or anywhere in Australia, we pride ourselves on always being transparent with our customers.
This means we will communicate with you the problems with your computer once they’re identified, the cost to fix and the timeframe for repairs.
Our highly training and experienced IT specialists can offer repairs fast
(08) 9202 0100
If We Can’t Fix Your Computer, There’s no Charge!
Unfortunately, with computers, not every issue can be repaired. So, our policy is if there’s no solution for your issue, there’s no charge
If you’re experiencing issues with your computer, our repairs include but aren’t limited to:
Warranty related repairs
Repairs and maintenance to ensure your machine runs smoothly
Out of warranty and post purchase IT and equipment related issues
System upgrades and technical advice
Priority Booking Fee
When you choose priority booking for your computer repairs, our team will prioritise your machine. This is available for all systems with or without warranty.
Comprehensive insurance report for insurance claims. This report will include an assessment of the damages and formal repair quotation will be provided
Data Transfer, Backup*
Covers retrieval and back up of existing information to a single folder. In some cases, not all data can be retrieved due to corrupt or invalid files
* excluding emails
Installation of software as per the individual software end user license agreement. We will also assist with on-line activation or installation as required
Safely update your computer BIOS
For all service work completed outside of a warranty or if no fault found or software fault if system is under warranty i.e. if a hard drive has been diagnosed by a customer as faulty and no fault is found inspection fee will be charged
Installation and testing of standard components, such as VGA RAM or DVD burner
Email Setup & Configuration
Includes setting up your email, transferring emails and backing up emails
Spyware / Virus removal
Includes inspection and detection of vulnerable devices. We will also determine and complete the removal of the spyware or virus
Format and Reload Branded PC or Laptop
Format and re-load of laptop or branded PC (Dell, Acer, HP) Includes installation of Windows, latest drivers and updates. Does not include back-up or additional software i.e. Microsoft Office.
SSD Upgrade & Clone
Give your computer a fresh start by upgrading your SSD storage drive