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Austin's Service Centre

Austin Computers provides post - purchase support and IT relevant services. Our IT savvy and technical experts can resolve your IT issues with ease. All our locations have a service centre available simply drop off your device and an expert will tend to your issue.

 

Our technical services include

  • Back to base Warranty related issues

  • Out of warranty & post purchase IT & Equipment Related Issue

  • System Upgrades and Technical advice

  • Repairs and Maintenance to ensure your machine runs smoothly

 

Service Centre Professional Services

Inspection Fee

For all service work outside of warranty or if no fault found or software fault if system is under warranty

(i.e. if a hard drive has been diagnosed by a customer as faulty and no fault is found inspection fee will be charged)

 

$89

Insurance Report

Comprehensive insurance report for insurance claims

An assessment of the damages and formal repair quotation will be provided.

 

$99

Data Transfer (Excluding Emails) / Backup

Covers retrieval & Back up of existing information to a single folder.

(in some cases, not all data can be retrieved due to corrupt or invalid files)

 

$120 ~ $200

Component Installation

Installation & Testing of standard components

Such as VGA RAM or DVD Burner

 

$30 ~ $100

Software Installation

Installation of software as per software End User License Agreement and assistance with on-line activation or installation as required.

Consult with technician with further explanation

 

$60 ~ $120

Spyware / Virus removal

Includes inspection & detection of vulnerable device. And best approach of removal.

 

$150 ~ $350

Format and Reload – Branded PC or Laptop

Format and re-load of laptop or branded PC (Dell, Acer, HP)

Includes installation of Windows, latest drivers & updates. Does not include back-up or additional software i.e. Microsoft Office

 

$180 ~ $250

Priority Booking Fee

System will be the next on the bench & and prioritized as a matter of urgency

(This is available for all systems with or without warranty) 

 

$50

Email Setup & Configuration

Includes setting up email, transferring emails, backing up emails etc.

Depending on the requirement, consult with local technician for more information.

 

$50 ~ $100