Austin Computers offers an onsite service which is perfect for businesses, or the home user who does not have the time to bring their system in to our store. We offer a broad range of onsite service, ranging from general troubleshooting to network and server installation. Whether it be spyware problems, viruses, internet trouble, or your PC simply won't start, we are confident that we'll have you up and running with the minimal amount of downtime.
Austin Computers is Proud to be an Authorised RAC, IAG, SGIO and CGU Insurance Agent.
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General Services and Pricing
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Callout Fee - Perth Metro ($41)
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An additional $40 fee applies for all jobs north of Joondalup, south of Rockingham, and east of Midland.
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Hourly Rate ($99/hr)
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Our hourly rate covers both onsite and return-to-base work. In the event your system may need to be returned to base, it will be prioritized and returned to you as soon as possible.
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Networking ($130/hr)
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Our hourly rate for both onsite and return-base applications such as print servers, Internet Connection Sharing, and network diagnosis.
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Server Installation / Configuration ($150/hr)
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Our hourly rate for both onsite and return-to-base work for server based applications includes setting up CAL based servers and VPN/Remote connection Servers.
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Fixed Rate Return-To-Base Pricing
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Complex Virus/Spyware Removal ($188)
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For the removal of complex and multiple viruses. This method will be used when data needs to be preserved.
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Format & Reload - Windows & Drivers Only ($188)
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Format and reload your licensed copy of Windows. We will also install and test the latest drivers for the internal components of your system. Does not include the installation of third party devices or software.
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ONSITE SERVICE
CALL NOW: 9201-2788
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Onsite Setup and Warranty
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3 Year UEE Onsite Warranty ($149)
**valid only with a new system
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A three year onsite warranty provided by United Electrical Engineering will not only provide peace of mind, but is valid nation-wide. Simply call UEE's toll-free number and you will be able to book a technician to come out to your premises at the nearest convenience!
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1 Hour Onsite Delivery and Setup ($149)
**valid only with a new system
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Whether this is your first computer or you're simply short of time, we offer a one hour onsite delivery and setup of your new PC. This includes setup of devices such as printers and wireless keyboards, along with installation of your newly purchased software such as Nero and Microsoft Office. Does not include networking or data backup.
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Lower Total Cost of Ownership (TCO) Lower IT Support Cost
Upgrade old and roll out new
Minimise downtime
Maximise uptime
Fast response times
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Support Agreements
Network and Security Audits
Network Implementations
Project Management
Desktop Support
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Product testing and fault finding
Computer reinstallation
Data recovery & secure data disposal
Driver & software updates
Ad & Spy ware removal
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Regular maintenance of systems
Remote Terminal Maintenance
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